Privacy Policy

This Privacy Policy describes how Jordan Lee, Sole Proprietor, operating the website and brand JL Workflows ("JL Workflows," "we," "us"), collects, uses, and shares information when you visit jlworkflows.com, request information, or interact with automated or conversational messaging powered by our workflows.

Information We Collect

• Information You Give Us: When you submit a form on our site (for example, to inquire about our services), we collect your name, email address, and phone number.
• Messaging Data: When our workflows send or receive text messages on behalf of a participating local service business, we process the phone number, message content, and delivery metadata needed to operate and manage the conversation.
• Usage Data: Like most websites, we receive standard technical information such as browser type, device, and pages visited. Our hosting, platform, and security providers may process your IP address to deliver the site and prevent abuse.

How We Use Information

• Service Delivery: To respond to your inquiries and demonstrate or provide our automation and workflow services.
• Operations: To build, operate, maintain, and optimize lead-engagement and database reactivation services for participating businesses.
• Compliance: To strictly comply with mobile carrier requirements, messaging regulations, and applicable laws.
• Protection: To protect our platform, our clients, and users against spam, fraud, and unauthorized traffic.

Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to analyze website traffic, optimize performance, and improve your overall user experience. This data helps us understand how visitors interact with our site so we can provide a more seamless experience. You can choose to disable cookies through your individual browser settings, though doing so may affect certain website functionalities.

Text Messaging & Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are strictly confidential and are not shared with any third parties, except as necessary to deliver the messages themselves (e.g., our downstream cloud communication platforms, messaging service providers, and mobile carriers).

If you receive text messages powered by our workflows, you can opt out at any time by replying STOP, or get assistance by replying HELP. Message frequency varies and message & data rates may apply. See our SMS Terms for full details.

How We Share Information

We do not sell your personal information. We share information only with:

• Service Providers: Core software tools and platforms that help run the business (hosting, messaging infrastructure, scheduling, and database automation), under obligations to protect it.
• Participating Businesses: The specific local service business whose services you explicitly inquired about, so they can follow up on your request.
• Legal Protections: Legal authorities when required by law or to protect our rights, safety, or property.

Data Retention

We retain personal information only as long as needed to fulfill the purposes outlined above: typically the lifecycle of the customer relationship plus any period required for legal, tax, compliance, or carrier record-keeping obligations. After that, data is securely deleted or de-identified.

Security

We employ commercially reasonable technical, administrative, and organizational safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

• Email Communication: Contact us at any time at jordan@jlworkflows.com to access, correct, or delete personal information we hold about you.
• Texting: Reply STOP to any text message to opt out immediately.

Children

Our services are designed strictly for businesses and adults. We do not knowingly collect personal information from children under the age of 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version here with an updated "Last updated" date.

Contact Us

Jordan Lee, Sole Proprietor
Brand: JL Workflows
Email: jordan@jlworkflows.com
Location: Aubrey, TX